Returns & Exchanges
We want you to love your sustainable bedding, which is why we offer a 30-night sleep trial for all first-time orders. If you are not completely satisfied with your purchase, you can return or exchange it within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is submitted, we will email you a prepaid shipping label and a return authorization form to include in your package.
Pack and Ship
Place your items in their original packaging or a secure box, attach the prepaid label, and drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse receives and inspects your return, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing